Check the items for defects as soon as you receive them. If you think an item is defective, please directly contact our customer service. Note that we need to be informed if received items are defective within 5 working days. LE BIG will respond to your complaint within 5 (working) days.

Who can I contact with questions or complaints?

You can always send an e-mail to: [email protected] or call: 0031 (0)20-6140319.

Once you have completed the checkout, you must agree with the terms and conditions to be redirected to the payment page. We accept credit card payments (Mastercard, Visa), PayPal, iDeal, Sofort and Bancontact.

How safe is payment at LE BIG?

Securing your payment information is our highest priority. All orders are transmitted over a secure Internet connection using a SSL (Secure Sockets Layer) encryption.