Do I need an account to order online?
You do not need an account to order in our web shop. Creating an account is easy and can be done during checkout.
Did you forget your password or is it not working?
If you have forgotten your password, please press the button "password" at the bottom of the login page to request a new password. If you enter your email address, you will automatically receive a new password. With login problems you can always contact our customer service.
Can I change my order?
Unfortunately we cannot change your order after you've placed it; this includes changing the size and / or colour of an item, removing an item or changing the delivery address.
Can I cancel my order?
If you want to cancel your order, please contact us as soon as possible by sending an email to our customer service at firstname.lastname@example.org.